But many senior care professionals — from schedulers to HR directors — are bogged down in administrative work. And the more time team members spend on paperwork, scheduling and compliance tasks, the less time they have for direct resident care. That tradeoff isn't just a morale problem — it's a margin problem. This panel discussion will offer advice from senior care leaders who are tackling this challenge head-on. Forward-thinking organizations are using technology to reduce administrative burden, free up caregivers to do the work they came to do, and build a stronger business. This session will leave you with practical and actionable perspectives from peers who are navigating the same realities you face every day.
Attendees will learn about:
The direct link between care quality and financial performance
How technology is simplifying the administrative tasks that pull staff away from residents
Why enabling more caregiving work is one of the most powerful tools for engaging and retaining a dedicated, mission-driven workforce
Speakers:
Moderator: James M. Berklan, Editorial Director, McKnight’s
Merrell Egerton, Regional Director of Labor Management, Atlas Healthcare
Mark Mitchener, Corporate Vice President of Management Operations Services, Greystone
Julie Braswell Stafford, RN, LNHA, CDP, CDONA, CADDCT, FACDONA, IP-BC, QAPI-BC, Executive Director, Chatham Nursing and Rehabilitation
Brandon Tappan, Chief Revenue Officer, ShiftKey
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