CMS Five-Star Staffing Update:
The New Scoring Methodology & Strategies To Improve Your Rating  ​


You might see a change in your community’s star rating on’s Care Compare website. Recently, the Centers for Medicare and Medicaid Services (CMS) updated staffing measures tied to the calculation of the Five-Star Staffing rating, as well as overall Five-Star Quality ratings. What do these changes mean for your organization, and what can you do to improve your star rating?

In this webinar with senior care operations expert, Peter Corless, you’ll learn:

  • The ins and outs of the CMS Five-Star Rating changes
  • How to shift your organizational priorities and resources to support these changes
  • The recruitment and retention benefits of taking a generational approach to employee engagement


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